Your privacy matters to us. This page explains exactly what personal information milyon collects from Filipino players, how we use it, and the rights you hold over your own data.
Last updated: 1 June 2025
milyon is an online gaming and entertainment platform operated for players based in the Philippines. Our platform offers live casino games, sports betting, fish games, and related entertainment services, all accessible via mobile browser or desktop. When you register an account or interact with any part of our platform, you are sharing personal information with us, and this Privacy Policy governs how that information is handled. We are committed to processing your data responsibly, transparently, and in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about this policy or how your data is used, you may contact us directly at [email protected] at any time.
When you create an account on milyon, we collect personal information that is necessary to operate your account and comply with our legal obligations. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for age and identity verification purposes. During the course of your use of the platform, we also collect transactional data such as deposit amounts, withdrawal requests, game history, and payment method details including GCash or Maya account references. We automatically collect certain technical data when you access our platform, including your IP address, device type, browser version, operating system, and session timestamps. This technical data helps us maintain platform security, detect fraudulent activity, and improve the overall user experience for Filipino players. We do not collect sensitive personal information beyond what is strictly necessary for account operation and regulatory compliance.
The personal information you provide is used primarily to create and manage your milyon account, process deposits and withdrawals, and verify your identity in line with responsible gaming and anti-money laundering requirements. We use your contact details to send you important account notifications, security alerts, and responses to your support enquiries — we do not send unsolicited marketing communications without your consent. Your transaction and game history data is used to monitor for unusual activity, enforce our Terms and Conditions, and generate the account statements available in your dashboard. Technical and usage data is analysed in aggregate to improve platform performance, fix bugs, and optimise the mobile experience for players across the Philippines. Where required by law or by a competent regulatory authority, we may use your data to fulfil reporting obligations. We will never use your personal data for purposes that are incompatible with those stated in this policy without first obtaining your explicit consent.
milyon does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors (GCash, Maya, and partner banks), identity verification services, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are legally required to disclose information — for example, in response to a valid court order, a request from the National Privacy Commission, or an anti-money laundering investigation — we will comply with our legal obligations. If milyon undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We will always take reasonable steps to ensure that any party receiving your data provides an equivalent level of protection to that described in this policy.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable law and our internal compliance policies. Under Philippine anti-money laundering regulations, certain transaction records must be kept for a minimum of five years from the date of the transaction. If you request account closure, we will deactivate your account and cease active processing of your data, but we may retain certain records for the legally mandated retention period before securely deleting them. Data that is no longer required for any legal, regulatory, or operational purpose is disposed of securely using industry-standard methods. You may request information about the specific retention periods applicable to your data by contacting [email protected].
As a data subject under the Data Privacy Act of 2012, you have a number of rights in relation to your personal information held by milyon. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you, and to request correction of any inaccurate or incomplete information. You may object to the processing of your data in certain circumstances, and you have the right to request erasure of your data where there is no longer a lawful basis for us to retain it, subject to our legal obligations. You also have the right to data portability — meaning you can request that we provide your data in a structured, commonly used format. To exercise any of these rights, please send a written request to [email protected], and we will respond within the timeframe required by applicable law.
milyon uses cookies and similar tracking technologies to operate the platform effectively and provide you with a personalised experience. Essential cookies are required for the platform to function — they enable you to log in, maintain your session, and complete transactions securely, and cannot be disabled without affecting platform functionality. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur, so that we can continuously improve the service. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit your ability to use some features of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. By continuing to use milyon after being presented with this policy, you consent to our use of cookies as described here.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. We conduct regular security assessments and keep our systems updated to address emerging threats. In the event of a personal data breach that is likely to result in harm to you, we will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012. While we take every reasonable precaution, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password and to keep your login credentials confidential.
milyon reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email or through an in-platform notification. Your continued use of the platform after any updated policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how we are protecting your information. If you disagree with any changes to this policy, you may request account closure by contacting [email protected].
If you have any concerns about how milyon handles your personal data, our FAQ page covers the most common questions. You can also reach our support team directly at [email protected] — we are always ready to help Filipino players.