Play Responsibly

milyon Responsible Gaming – Enjoy the Game, Stay in Control

At milyon, we believe that gaming should always be fun, safe, and within your means. This page outlines the tools, guidelines, and support available to every Filipino player on our platform.

Play Within Your Limits Set Session Time Limits Manage Your Deposit Budget Self-Exclusion Available 24/7 Support at [email protected] Gaming Should Be Fun No Gaming for Minors Track Your Spending Play Within Your Limits Set Session Time Limits Manage Your Deposit Budget Self-Exclusion Available 24/7 Support at [email protected] Gaming Should Be Fun No Gaming for Minors Track Your Spending

Our Commitment to Safe Play

Gaming at milyon is designed to be an enjoyable form of entertainment — not a way to earn income or escape personal problems. We are committed to providing every Filipino player with the tools and information needed to stay in control at all times.

Deposit Limits

You can set daily, weekly, or monthly deposit limits directly from your milyon account dashboard. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period of 24 hours. This gives you full control over how much you fund your account within any given timeframe. If you find yourself consistently reaching your limit, we encourage you to review your gaming habits and consider lowering the threshold. Responsible budgeting is the foundation of a healthy gaming experience, and our limit tools are here to support that.

Session Time Reminders

Losing track of time is one of the most common challenges in online gaming. milyon allows you to set session time reminders so that you receive a notification after a chosen period of play — whether that is 30 minutes, one hour, or longer. When the reminder appears, we encourage you to take a break, step away from the screen, and assess whether you want to continue. Regular breaks improve decision-making and help you maintain perspective on your gaming activity. You are always in charge of how long you play, and our reminders are a gentle nudge to keep things balanced.

Self-Exclusion

If you feel that your gaming has become difficult to control, self-exclusion is a powerful option available to all registered players. You can request a temporary self-exclusion period of 30, 60, or 90 days, or a permanent exclusion if you believe that is the right choice for you. During a self-exclusion period, your account will be suspended and you will not be able to log in, deposit, or place any bets. To request self-exclusion, simply contact our support team at [email protected] with your account details and preferred exclusion duration. We will process your request promptly and with full confidentiality.

Protection of Minors

milyon strictly prohibits anyone under the age of 21 from registering or playing on our platform, in accordance with Philippine gaming regulations. During registration, all players are required to verify their age using a valid government-issued identification document. We take this obligation seriously and conduct regular checks to ensure compliance. If you share a device with younger family members, we strongly recommend using parental control software to prevent access to gaming platforms. Any account found to belong to a minor will be immediately closed and all funds returned in accordance with our Terms and Conditions.

Recognising Problem Gambling

Awareness is the first step. If any of the following signs feel familiar, it may be time to seek support.

  • Spending more money on gaming than you originally planned or can afford.
  • Feeling restless, irritable, or anxious when you are not able to play.
  • Chasing losses by continuing to play in an attempt to win back money you have lost.
  • Lying to family members or friends about how much time or money you spend on gaming.
  • Neglecting work, school, or personal responsibilities because of gaming activity.
  • Borrowing money or selling personal belongings to fund your gaming sessions.

Where to Get Help in the Philippines

If you or someone you know is struggling with problem gambling, professional help is available. The National Council on Problem Gambling Philippines and the Department of Health both provide confidential counselling and support services for individuals and families affected by gambling-related harm. You can also reach out to our support team at [email protected] at any time — we can guide you towards the appropriate resources and assist with account restrictions while you seek help. Remember, asking for support is a sign of strength, not weakness, and taking action early makes a significant difference to long-term wellbeing.

Need Help or Have Questions?

Our support team is always ready to assist Filipino players with account tools, self-exclusion requests, or any responsible gaming concern. You can also visit our FAQ page for quick answers to common questions.